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- YOU MUST HAVE AN ORIGINAL CASH REGISTER RECEIPT
- Last Day To Receive A Full Refund For Textbooks
| a. | Full Term Classes -- 15 calendar days from the first day of class |
| b. | Short Term Classes -- 7 calendar days from the start of class |
| c. | Department Purchases -- 60 days from purchase for desk copies |
| d. | All other purchases -- 48 hours |
| e. | Items purchased by check cannot be returned until 5 days after the purchase. |
3. Returning New Textbooks
| a. | Books must be clean and unmarked to receive a 100% refund. |
| b. | Class materials printed at the CNM Duplicating & Printing Center are non- refundable. |
| c. | Packaged textbooks cannot be returned if the shrink wrap has been opened. |
| d. | Books purchased for one weekend classes are eligible for a full refund after the class date only if the class is cancelled or the books were defective. |
| 4. | Computer Software, Diskettes, Calculators, etc.
Must be in the original unopened package to be eligible for refund. |
Bookstore Refund Policy
Student Activation into the Armed Forces
With the current world situation, members of a military reserve or National Guard unit may be ordered to active duty. It is Follett’s intent to help college and university students who are activated by offering them a full refund, with receipt, on their required course textbooks and related course materials.
- Students who must withdraw from classes prior to final exams without a letter grade being assigned will be offered a full refund on required course materials.
- A copy of the military orders or a CNM withdrawal form indicating a withdrawal for military service must be presented with the course materials.
- Full refund will be granted within 30 days from the date of activation.
- Because students may only have 24 to 48 hours to complete arrangements before reporting to active duty, a refund may be secured by another person on behalf of the student, within the above conditions.
