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Troubleshooting Send/Receive Email

There are a multitude of reasons why you may not be able to send or receive e-mail.  There are some things to check listed below but if these do not apply to your issue or you need additional support please call 224-4357 or e-mail the helpdesk, please make sure you list an alternate form of contact if you are having e-mail issues.
  • Are you over your mailbox limit? (limit is 500 MB)
  • Check to make sure your client is online
    • Open Outlook client
    • click on File
    • Make sure "Work Offline" is not checked
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Last updated on Monday, March 31, 2008