Browser Requirements

Browser Requirements

If you are having trouble accessing or logging in to the secure area, the following guidelines may help you to resolve the problem.

Supported Web Browsers
Cookies
Encryption
JavaScript
Temporary Internet Files (Cache)

Supported Web Browsers

Full functionality of CNM's Online Enrollment System requires the use of one of the following web browsers. We cannot promise that browsers other than these will display the site as it was intended to be presented.

• Internet Explorer 7.x,  6.x, 5.23, 5.17
• Netscape Navigator 7.2, 7.01, 7.0.2, 6.2x
• Netscape Navigator 7.1 (OS 10.2 only)
• Firefox 1.x, 2.x
• Safari 1.x, 2.x

To determine your browser and version, go to Help in the menu bar and select "About...".

Back to Top

Cookies

Cookies are required to log in to the site. For more information about cookies, please see the Privacy Statement.

To adjust the cookie settings:

In Netscape Navigator 4.x , go to the Edit menu and select Preferences. Click on the "Advanced" category. In the lower right hand corner, click on the "Accept All Cookies" option and click OK.

In Netscape Navigator 7.x , go to the Edit menu and select Preferences. Click on the arrow next to "Privacy & Security" and select "Cookies". On the right, choose the "Enable All Cookies" option and click OK.

In Microsoft Internet Explorer 5, go to the Tools menu and select Internet Options. Click on the Security tab. Highlight the Internet zone and click on the custom level button. Scroll to the section labeled "Cookies". Make sure the options "Allow cookies that are stored on your computer" and "Allow per-sesion cookies" are enabled and click OK twice.

In Microsoft Internet Explorer 6, go to the Tools menu and select Internet Options. Click on the Privacy tab. Move the slider down to the level of "Accept all cookies" and click OK.

InAOL8.0 , go to keyword: PREFERENCES. From the organization column, click "Internet Properties (www)". In the AOL Internet Properties window, click on the Privacy tab. Make sure the slider is set to the "Accept all cookies" option and click OK.

Back to Top

Encryption

The security of the communications between your browser and the CNM Web Server can be ensured by using a browser that supports 128-bit encryption or higher.

To determine what level is supported by your browser:

Netscape Navigator 4.x - On a the log in page, go to the View menu and select Page Info. The level of encryption will be shown next to "Security". If your browser shows anything less than 128-bit, it is recommended that you upgrade to the current version of Netscape or use Internet Explorer capable of 128-bit encryption. Click on the "x" in the upper right-hand corner to exit.

Netscape Navigator 7.x - On a the log in page, go to the View menu and select Page Info. Click on the Security tab. The level of encryption will be shown next to "Connection Encrypted". If your browser shows anything less than 128-bit, it is recommended that you upgrade to the current version of Netscape or use Internet Explorer capable of 128-bit encryption. Click on the "x" in the upper right-hand corner to exit.

Internet Explorer 5.x/6.x - Go to the Help menu and select About Internet Explorer. The level of encryption will be shown next to "Cypher Strength". If your browser shows anything less than 128-bit, it is recommended that you upgrade your browser. Click OK to exit the Help dialog box.

AOL 8.0 - Go to keyword: BROWSER. Next to "Security Level", you should see "128 bit SSL (highest security)". If you see anything else, it is recommended that you upgrade Internet Explorer. Click OK to exit.

Back to Top

JavaScript

Javascript support must be enabled in your browser in order to access the secure area.