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ITS Mission, Vision, Values, and Goals

Mission:

The Office of Information Technology Services (ITS) is a proactive customer service organization which provides the CNM community, students, faculty, and staff with reliable high quality information technology resources to meet the diverse needs of the institute.

Vision:

The Office of Information Technology Services (ITS) strives to exceed CNM Community expectations by providing innovative information technology resources and strategic direction through collaborative efforts that foster effective teamwork and promotes excellence.

Goals:

  • Secure, reliable, efficient access to information resources

  • Proactive customer support, quality service, and effective communications
  • Commitment to state of the art information technology
  • Understand customer expectations through collaborative, inclusive relationships
  • Create an environment that promotes teamwork, professional development that fosters open and creative thinking

Values:

The Office of Information Technology Services (ITS) staff is our greatest asset and we are entrusted with serving a diverse population with advanced information technologies. ITS is committed to establish and promote trust, integrity, honesty, and respect throughout CNM.