ITS Service Desk Hours
Contact: (505) 224-4357
The Service Desk does NOT monitor email 24/7, nor is ITS staff available 24/7.
Fall Term Hours
- Monday – Friday, 8/31/2015 – 12/11/2015:
7:30 a.m. – 8:00 p.m.
- Monday – Friday,12/14/2015 - 12/18/2015:
7:30 a.m. – 5:00 p.m.
- Saturday: September 19, 9:00 a.m. - 2:00 p.m.
- Saturdays (with the above exception) and Sundays
- September 7, 2015 (Labor Day), November 26-27 (Thanksgiving)
Reporting After Hours System Outages: To report a large-scale computer or telephone system problem affecting multiple people outside of normal business hours, call the ITS Service Desk at (505) 224-4357. You'll hear a message that the Service Desk is closed. Select option #2; leave a message to report the outage. This is NOT for reporting individual account password or computer problems.