Online Advisement

Welcome to Academic Advisement and Career Development Online Live Remote Advisement.

• Staffed hours:  Monday - Friday, 12:00 pm - 5:00 pm (MST)

• NOTE:  "Ask CNM" can answer questions when staff is unavailable.

Live Remote Assistance

Do you need to contact a CNM academic advisor? With our live remote-assistance tool, an Academic Advisement and Career Development advisor can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

How It Works:

Step 1: 

Simply type your question or the nature of your problem in the box below. Then click the yellow Click Here button.

Step 2: 

You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.

Step 3: 

Your support representative will chat with you online to obtain the details of the problem.

Step 4: 

With your permission, your support representative can view your screen and share control of your mouse and keyboard.

Step 5: 

You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.