Enrollment Services Online Assistance
| NOTE: "Ask CNM" can answer questions when staff is unavailable. | | | Live Remote Admission/Registration Assistance
 | | | | Having trouble getting admitted or registering for classes at CNM? With our live remote-assistance tool, an Enrollment Services staff member can view your desktop and share control of your mouse and keyboard. | | | | How to Get Support:
| | | | You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session. | | | | How It Works:
| | | | Step 1: | Simply type your question or the nature of your problem in the box below. Then click the button to proceed. | | | | Step 2: | You are prompted to download a small virus-free plug-in which will connect you to the staff member. | | | | Step 3: | The staff member will chat with you online to obtain details. | | | | Step 4: | With your permission, the staff member can view your screen and share control of your mouse and keyboard. | | | Step 5: | You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. | | | | | |
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