Organization/Contact Services/Comments Phone            

Assurance Wireless Phone

Free phones for people who are income-eligible. People interested in this must already receive food stamps (SNAP), Medicaid, LIHEAP, SSI, TANF, federal public housing, or a free school lunch program OR show proof of low income (150% of federal poverty guidelines). Supported by Virgin Mobile.

(888) 898-4888

Broadband Expert 

An informational website that features reviews and comparisons of internet, TV, satellite internet, mobile broadband, VoIP, and home security providers. Offers expert and user reviews as well as savings calculator and helpful articles and guides.


CenturyLink Lifeline

Monthly payment credit for people who are income eligible. Can show proof of receiving food stamps (SNAP), Medicaid, LIHEAP, SSI, TANF, federal public housing, or a free school lunch program, or may qualify through proof of income. Can be applied to phone service and/or internet service.

(800) 244-1111

City of Albuquerque Health and Social Services Centers 

Assistance with gas, water, and electric bills

Alamosa (SW) (505) 836-8800

East Central (SE and some NE) (505) 256-2070

John Marshall (SE) (505) 848-1345

Los Griegos (NW and some NE) (505) 761-4050 

Comcast Internet Essentials

Discounts available for people with a child eligible for the National School Lunch Program who haven't subscribed to Comcast internet in the last 90 days and who have no overdue Comcast bills or unreturned equipment. Call for more information. Also offers low-cost desktop or laptop computer to the same qualifying consumers.

(855) 846-8376

HEAT NM (Salvation Army)

Assistance with gas bills. People interested in this service must be NM Gas Company customers with a current bill. In order to qualify, you'll need to show proof of LIHEAP approval, have a current ID for all household members, proof of family income, and a proof of address that is the same as the service address on the NM Gas Company bill. The program rums January 8 – March 31. Applications are accepted Monday–Friday from 9-11 and 1-3.

(505) 872-1171 ext. 116

HELP Housing

Look under Workforce Development on website

(505) 265-3717

LIHEAP (Low Income Home Energy Assistance Program)

Forty Human Services offices throughout NM screen applicants for assistance with winter heating bills. Apply online or at a local Human Services office. Website lists documents required.

(505) 222-9600
Albuquerque NE Office

(505) 383-2600
Albuquerque SE Office

(505) 841-7700
Albuquerque NW Office

(505) 841-2300
Albuquerque SW Office

(800) 283-4465

PNM Good Neighbor Fund

In order to apply to the PNM Good Neighbor Fund for emergency assistance with past due amounts, you must first be apply and be approved for LIHEAP and must prove an emergency situation in the past 6 months. Visit the website for more information.

(505) 967-8045

Safelink Wireless Phone

Provides free phones for the income-eligible. To apply, you must already receive food stamps (SNAP), Medicaid, LIHEAP, SSI, TANF, federal public housing, or free school lunches, OR show proof of income below the 150% federal poverty level. Supported by TracFone.

(800) 723-3546

(505) 750-0324
Albuquerque number

Salvation Army

Utility assistance available from November to May.

(505) 881-4292

Silver Horizons

Provides assistance to seniors over the age of 60 to avoid having their gas, electricity, water, or propane turned off. Income must be under 150% of federal poverty guidelines.

(505) 884-3881


Site offers an online application for low-income NM residents to get assistance with water bill (scroll to bottom of page to find link, or click on Services menu)

(505) 842-6491

St. Vincent de Paul

See website under "About SVDPNM" for information about receiving assistance. Operates a thrift store in Albuquerque (first phone number) and also provides some assistance through Nativity of the Blessed Virgin Mary Catholic Church (second phone number)

(505) 346-1504

(505) 898-5253

Western Region Housing Authority


(575) 546-6544


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