Student Services and Online Learning

CNM is here to ensure your education will continue during COVID-19. Live support, resources and departmental contact information is provided.

Vaccine Policy / Requirement 

Please read CNM's vaccine policy/requirement, effective Aug. 4, 2021.

With pandemic conditions continuing to improve, CNM has expanded on-campus capacities from 25% to 50%. We are also offering 40% of Fall Term classes in-person.

Please note:

  • During the Fall 2021 term, most classes will continue to be offered online, but about 40% will take place on CNM campuses. This will allow CNM to help you progress in programs that require in-person instruction, leading to careers that are essential for our community.
  • One-Stop Student Support services are available without an appointment at the Main, Montoya, Westside, Rio Rancho, Advanced Technology Center and South Valley campuses. Tutoring, computer labs, and Library Services are also available by appointment
  • Read about Fall 2021's Modes of Instruction when registering for classes. This will help you understand the various in-person and remote instructional methods CNM offers when selecting classes.
  • Please adhere to our COVID-19 Campus Safety Protocols when on campus.
  • Before coming to campus each day a Daily Health Self-Assessment is mandatory.
  • You're required to have a CNM General Parking Permit to park in any of CNM’s lots at all campuses through December 2021. If you already have a valid lot-specific permit, it can be used for any CNM lot during this time. General Permits cost $7.50 per term or $17.50 annually. Visit Parking Services for more information.

Live Support for Students

Contact Center
CNM has a Contact Center to help you with any questions you have about the college. Call us at (505) 224-3000, email us at or click the “Contact Us” link at the bottom of this page. The Contact Center is available Monday - Friday, 8 a.m. - 5 p.m.

Virtual Welcome Center
Would you rather speak to someone "face to face" through video chat? We've got you covered! Visit our Virtual Welcome Center Monday - Thursday, 8 a.m. - 7 p.m. and Friday 8 a.m. - 5 p.m. to speak to a live person.

Connect Services 
If you’d like to speak with an advisor about your classes, we're available Monday - Friday, 8 a.m. - 5 p. m. via chat or email at If you would like us to call you, please email us your phone number. Advisors will be able to provide course planning, degree evaluations, program/career guidance, transfer advisement and other services.

Virtual Drop-in Lab for Online Classes 
If you have questions about your online classes, please contact Audrey Brown, the CNM Online Achievement Coach, at