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Online Advisement - Academic Advisement

Welcome to Academic Advisement Online Live Remote Assistance.

Staffed hours: Monday-Friday, 8:00 am to 5:00 p.m., with last request accepted at 4:40 p.m. (MST) except for CNM Holidays.

Online services will not be available on Friday, June 5 from 8:00 to 5:00 and on Friday, June 19 from 8:00 to 11:00. We apologize for the inconvenience.

*Please note: In compliance with the Federal Educational Rights and Privacy Act (FERPA) only limited information can be provided by online chat, email and phone.

If you are seeking assistance with course planning or degree evaluation, you will be expected to use tools and resources in your myCNM account and on the website.  The online advisor will guide you in using these tools and resources to develop a course plan or run a degree evaluation for yourself. If your account is inactive, please readmit and reactivate your MyCNM account before connecting.

Things to know about online advisement:

  • There may be a wait for an available online advisor. While you wait, prepare for your session by logging into your MyCNM, pulling up your program in the catalog, etc.
  • If you disconnect and then reconnect, you will go to the bottom of the queue. Thank you for your patience.
  • As a courtesy to other waiting students, please remain engaged in your chat. If there is a long delay in your response time ( 2 or more minutes), the advisor may need to close the session to assist other students.

Contact the appropriate department for the following:

 

Begin an Online Chat Session