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ITS Service Desk Hours

ITS Service Desk Business Hours

Contact: (505) 224-4357

The Service Desk does NOT monitor email 24/7, nor is ITS staff available 24/7.

Spring Term Hours


  • Monday – Friday, 1/20/2015 – 5/7/2015:
    7:30 a.m. – 8:00 p.m.


  • Saturdays and Sundays.

Spring Term Break

  • Monday - Friday, 5/8/2015 to 5/22/2015:
    7:30 a.m. - 5:00 p.m. 


  • Saturdays and Sundays.

Reporting After Hours System Outages

To report a large-scale computer or telephone system problem affecting multiple people outside of normal business hours, call the ITS Service Desk at (505) 224-4357. You'll hear a message that the Service Desk is closed. Select option #2; leave a message to report the outage. This is NOT for reporting individual account password or computer problems.