Key Performance Indicators (KPIs)

Key Performance Indicators are measures used to assist CNM in evaluating overall institutional success and identifying opportunities for improvement.

Contact Us

For more information on KPIs and the KPI process, contact the Office of Data Strategy at
(505) 224-3450 or .

The Office of Data strategy at CNM reports on Key Performance Indicators (KPIs) that define and track our progress as we implement the 2020-2024 Strategic Plan.

KPIs help to support institutional self-analysis and decision making, identifying opportunities for improvement and public accountability. Data is updated on an annual basis, or as information is available, and CNM assesses college needs and KPIs regularly to confirm that each indicator continues to be relevant.

Twelve KPIs were identified by the College, each one representing at least one Strategic Direction: Student Success (9), Community Success (5), Organizational Excellence & Innovation (6). 

Our progress in each of these areas is presented in an overview of the KPI dashboard, which displays our baseline levels (from 2019), our targets (for 2024) and our current levels (as of August 2023). An Internal KPI dashboard with department-specific information is available for CNM staff.

Here are CNM's KPIs and how they align with our Strategic Directions.

KPI Student Success Community Success Organizational Excellence & Innovation
Composite Financial Index (CFI)

X

Employee Experience

X

Community Wages

X

X

Partnerships

X

X

X

CNM Workforce Diversity

X

X

Narrow Equity Gap

X

Student Persistence

X

Graduation Rates

X

X

Non-Credit Completion Rates

X

X

Increased Student Satisfaction

X

X

Graduate Employment

X

X

Enrollment

X