Section III: Preparations and Support for Remote Learning

Online and hybrid learning can be challenging for many students. For that reason, CNM has taken steps to prepare both our students and faculty for successful online learning.

For the 2021 Spring Term, the majority of classes and all CNM student support services will be online/remote. Only come to campus if your class requires it (you will receive instructions if so).

Faculty Training

CNM has over one thousand active instructors who are certified to teach online. All instructors teaching online are required to take CNM’s Teaching and Learning Online course.

Live Support for Students

Virtual Welcome Center
Would you rather speak to someone "face-to-face" through video chat? We've got you covered! Visit our Virtual Welcome Center, Monday - Thursday, 8:00 a.m. - 7:00 p.m. and Friday 8:00 a.m. - 5:00 p.m., and speak to a CNM representative.

New to Distance Learning? The CNM Jump Start Course is a free resource to help students gain the skills to complete distance learning classes successfully. Find out more and enroll today.

Contact Center
CNM has a Contact Center to help you with any questions you have about the college. Call us at (505) 224-3000, chat with us online or email us at The Contact Center is available Monday - Friday, 8:00 a.m. - 5:00 p.m.

Connect Services
Speak with an Academic Coach about your studies, choosing a major, picking classes, understanding your transfer options, reviewing graduation requirements and more.

Schedule an Appointment:

  • Monday - Thursday: 8:00 a.m. - 7:00 p.m. (5:00 p.m. - 7:00 p.m. limited appointments)
  • Friday: 8:00 a.m. - 5:00 p.m.

Online chat services are available:

  • Monday - Friday: 8:00 a.m. - 5:00 p.m. / 5:30 p.m. - 8:00 p.m.
  • Saturday: 10:00 a.m. - 2:00 p.m.

Email Us 24/7 (we will respond before the end of the next business day)

For department contact information, technology recommendations for learning online and more, visit our Student Services and Online Learning web page.

Virtual Drop-in Lab for Online Classes 
If you have questions about your online classes, please contact Audrey Brown, the CNM Online (Distance Learning) Achievement Coach, at

Get Free Live Online Tutoring
Don’t hesitate to reach out to one of CNM's friendly tutors to help you better understand the content of your courses. Find out more at the Assistance Centers for Education (ACE Tutoring) web page.

CNM Departmental Contact Information

Assistance Centers for Education
Online Tutoring is Available


Assessment Center




Contact Center

Dean of Students

Disability Resource Center

Dual Credit

Distance Learning

Financial Aid

ITS Service Desk

Job Connection Services

Subject Guides

(505)224-4000 x 53499 or 53437





Student Activities



Veteran Resource Center & Services
(505)224-4000 x 20456