2020-2024 Strategic Direction Planning

Learn about CNM's Strategic Direction, including teams, objectives, and strategies.

Strategic Objective Teams

Student Success Teams

Team 1: Student Experience
Objective: Deliver an exceptional student experience.

Current Strategies:

  • Improve student journey at each stage of enrollment and acceptance process
  • Increase student engagement
  • Streamline student admissions and application process
  • Improve student communications
  • Reform processes and implement CHESS' Student Information System (starting 2023)

Contact/Co-champions: Miranda Evjen, Lidia Martinez

Team 2: Lead in Access, Retention, Graduation
Objective: Lead in access, retention, and graduation among all student populations.

Current Strategies:

  • Increase enrollment
  • Improve student persistence
  • Promote student belonging and success
  • Increase student transfers from CNM

Contact/Co-champions: Ari Rosner-Salazar, Chris Cavazos

Team 3: Innovative Approaches
Objective: Use innovative approaches and develop agile, continuous learners.

Current Strategies:

  • Implement the Block Plan: An alternative general education cohort model with one-course-at-a-time block schedule to improve student persistence and transfer
  • Develop data-informed tools for faculty to guide classroom instruction and interventions

Contact/Co-champions: Jennifer McDonald, Fang Chen

Additional efforts across the college:

  • Improve student learning by completing Assessment Academy, contact Kristen Ferris or Linda Martin
  • Focus on student success in transfer and workforce placement, contact Roberto Vasquez or Ann Lyn Hall
  • Refresh programming to clarify pathways between non-credit and credit learning and improve student performance, contact Roberto Vasquez or Gail Davis
Community Success Teams

Team 1: Leaders and Workforce 
Objective: Develop leaders and meet the education and workforce needs of New Mexico

Current Strategies:

  • Meet employer workforce needs through employer engagement plan
  • Provide workplace learning opportunities for CNM credit and non-credit students to meet workforce needs
  • Develop leaders through workplace skills development

Contact/Co-champions: Erin Johnson-Kruft, Krystle Montoya

Team 2: Public and Private Partnerships 
Objective: Build public and private-sector partnerships that foster economic development opportunities.

Current Strategies:

  • Support current employers and recruit new employers to central New Mexico
  • Pursue strategic specific partnerships that better utilize and grow the College's and Ingenuity's assets
  • Establish strong communication tools and pathways to maximize connectivity to the most active industry partners

Contact/Co-champions: Carson Bennett, Selena Hardy

Organizational Excellence and Innovation Teams

Team 1: Service Excellence/Operational Efficiency
Objective: Deliver service excellence and operational efficiency across the College.

Current Strategies:

  • Improve and streamline business processes and implement continuous quality improvement initiatives
    • Implement CHESS Enterprise Resources Planning System (2021-2023)
    • Implement Continuous Quality Improvements strategies related to Higher Learning Commission reaffirmation of accreditation
  • Apply project management principles and tools to master plan and cross-divisional projects to align resources and ensure projects are on-time, on budget, and remain within scope
    • Build out EPMO Office
    • Develop tools (templates, reports, progress dashboards) based on best practices for portfolio management and project management
  • Improve internal communications
    • Ensure communications are accessible by all employees, delivered in a timely manner and reflect change management principles involving college-wide projects, including ERP implementation.

Contact/Co-champions: LaMonica Whittaker, Nicholas Aragon

Team 2: Employee Experience 
Objective: Provide a welcoming, safe, and equitable employee experience.

Current Strategies:

  • Dedicate an Equity and Inclusion Office and college-wide structure that promotes diversity, equity, and inclusion (DEI)
  • Develop DEI enrichment opportunities such as antiracism workshop and proactive public safety activities
  • Develop tools to assess CNM's improvement and effectiveness at implementing equitable and inclusive practices such as an equity scorecard
  • Implement strategies to attract and retain employees who are student-focused and committed to CNM's vision, mission, and values

Contact/Co-champions: Sonya Lara, Melanie Viramontes

Students taking a break between classes.


The 2020-2024 Strategic Plan and Key Performance Indicators have been approved by the planning committee as of August 19, 2019 and went before the Board on September 10, 2019.

Research and Planning Documents

These documents were created in the development of the 2020-2024 Strategic Direction.