Strategic Direction Planning

Student Success

Team 1: Student Experience | Objective: Deliver an exceptional student experience.

Strategies:

• Improve student journey at each stage of enrollment and acceptance process
• Increase student engagement
• Streamline student admissions and application process
• Improve student communications
• Reform processes and implement CHESS' Student Information System

Team 2: Lead in Access, Retention, Graduation | Objective: Lead in access, retention, and graduation among all student populations.

Strategies:

• Increase enrollment
• Improve student persistence
• Promote student belonging and success
• Increase student transfers from CNM

Team 3: Innovative Approaches | Objective: Use innovative approaches and develop agile, continuous learners.

Strategies:

• Implement the Block Plan: An alternative general education cohort model with one-course-at-a-time block schedule to improve student persistence and transfer
• Develop data-informed tools for faculty to guide classroom instruction and interventions
• Improve student learning by completing Assessment Academy
• Focus on student success in transfer and workforce placement
• Refresh programming to clarify pathways between non-credit and credit learning and improve student performance

Community Success

Team 1: Leaders and Workforce | Objective: Develop leaders and meet the education and workforce needs of New Mexico

Strategies:

• Meet employer workforce needs through employer engagement plan
• Provide workplace learning opportunities for CNM credit and non-credit students to meet workforce needs
• Develop leaders through workplace skills development

Team 2: Public and Private Partnerships | Objective: Build public and private-sector partnerships that foster economic development opportunities.

Strategies:

• Support current employers and recruit new employers to central New Mexico
• Pursue strategic specific partnerships that better utilize and grow the College's and Ingenuity's assets
• Establish strong communication tools and pathways to maximize connectivity to the most active industry partners

Organizational Excellence and Innovation

Team 1: Service Excellence/Operational Efficiency | Objective: Deliver service excellence and operational efficiency across the College.

Strategies:

• Improve and streamline business processes and implement continuous quality improvement initiatives
  • Implement CHESS Enterprise Resources Planning System (2021-2023)
  • Implement Continuous Quality Improvements strategies related to HLC reaffirmation of accreditation
• Apply project management principles to master plan and cross-divisional projects to align resources and ensure projects are on-time, on budget, and remain within scope
  • Build out EPMO Office
  • Develop tools (templates, reports, progress dashboards) based on best practices for portfolio management and project management
• Improve internal communications
  • Ensure communications are accessible by all employees, delivered in a timely manner, and reflect change management principles involving collegewide projects, including ERP implementation.

Team 2: Employee Experience | Objective: Provide a welcoming, safe, and equitable employee experience.

Strategies:

• Dedicate an Equity and Inclusion Office and collegewide structure that promotes diversity, equity, and inclusion (DEI)
• Develop DEI enrichment opportunities such as antiracism workshop and proactive public safety activities
• Develop tools to assess CNM's improvement and effectiveness at implementing equitable and inclusive practices such as an equity scorecard
• Implement strategies to attract and retain employees who are student-focused and committed to CNM's vision, mission, and values