IS-1402 Assistance from Security
Operations
Release Date: 10/17/97
Policy
Employee Handbook 12.0, Other College Policies
The Security Service at all campuses provides assistance to staff, faculty, students, and visitors with safety, security, and personal threats.
Security responds to such things as:
- Missing property
- Evidence of unauthorized use of an area or equipment
- Suspicious person
- Medical Emergency
- Vehicle accident
- Panhandling
- Criminal or disruptive behavior
- Motorist assistance
1.1 As required by the Campus Crime Security Act, the Security Office may need to complete reports, so it is important to provide as much information as possible. The caller or witnesses will be contacted for written statements if Security determines it is necessary.
Operations
Release Date: 10/17/97
Procedure
1.1 Notify Security by dialing 911 from any CNM campus phone, or (505) 224-3001 from a pay or cell phone. For non-emergency response, dial (505) 224-3002 from any phone.
1.2 Identify the type of problem so that the operator can prioritize the dispatches.
1.3 Provide the operator with the following information:
- Name, telephone number, and location of caller
- Nature of the situation being reported
- Location where situation exits
- Information which permits Security to identify and/or Contact the victim and/or the offender
Make it clear immediately if an offense is in progress, or there is imminent danger, so help can be sent quickly. The caller should stay on the line until the operator ends the call or Security arrives at the scene.
Forms
Not Applicable
Support Materials:
Reference Materials:
Employee Handbook 12.0, Other College Policies