Retail Management Certificate

Earn your Retail Management Certificate while you are currently working in the retail industry. Endorsed by the WAFC.


This program is for current employees of grocery chains.

Apply to Retail Management

If you are not working in this field or associated with a grocery chain, please see our Retail Management catalog page.

Contact Us

Program Manager
Lori Gallegos
(505) 224-4000 ext. 51664

CBE Coach
Mark Jacome-Salazar
(505) 224-4000 ext. 53648

In partnership with the Western Association of Food Chains (WAFC),  the Retail Management Certificate is an accredited business program that will give you skills to advance in your career.  This program utilizes competency-based education or CBE. 

Flexible Learning Environment

Competency-based education prioritizes competency over seat time. In a traditional online course, you work at the instructor’s pace and have deadlines throughout the semester. In CBE, it’s not about time—it’s about what you know and are able to do. You may work quickly through material you already know and spend more time on material you have yet to master.  In a CBE program, students can advance to higher levels of learning when they demonstrate mastery of the course content—regardless of time, place, or pace.

More specifically, this CBE Retail Management Certificate has the following features:

  • Student driven: Put yourself in the driver’s seat and move through the program as fast as you are able.
  • Short sessions: Instead of 15-week semesters, your courses in this program run on short and intensive 7-week blocks.
  • Flexible schedule: You will begin with one course.  If you complete this course within the first 3 weeks of the block, you may add an additional course.
  • Demonstration of competencies: You will demonstrate mastery of content through assessments—papers, presentations, case studies, projects, exams, etc. Your progress is measured by your performance on these assessments, not how much time you have spent in a course.

Recommended Sequence of Courses

  • BA 1131—Business Professionalism (3 Credit Hours)
  • BCIS 1110—Computer Concepts & Software Applications (3 Credit Hours)
  • BA 1121—Business English (3 Credit Hours)
  • MGMT 2110– Principles of Management (3 Credit Hours)
  • MKTG 2110—Principles of Marketing (3 Credit Hours)
  • BA 2238– Human Resources Management (3 Credit Hours)
  • ACCT 2110– Introduction to Financial Accounting (3 Credit Hours)
  • BA 2236—Retail Management (3 Credit Hours)

Term Dates

Fall 2019

  • 1st 7-week block: September 3rd - October 20th
  • 2nd 7-week block: October 28th -December 15th

Spring 2020

  • 1st 7-week block: January 13th –March 1st
  • 2nd 7-week block: March 2nd – April 19th

The CBE Model 

In CBE (Competency based education), the repetition/redundancy is removed because the entire certificate is organized into competencies.  Each competency/module is a particular topic or objective in the course.  You will be in charge of your own pacing to complete each course.  You have a choice of which order you work on modules and which weeks you submit your work. The instructors and your CBE coach will provide guidance on when to submit your work to maintain an adequate pace that works for you.

The CBE model allows you to master the course materials in a pace that fits your busy schedule. However, your progress in the program will be carefully and regularly monitored. Should you fail to maintain adequate progress in your coursework, your instructors and your Academic Coach will intervene and provide guidance.

Your Academic/CBE Coach

Being able to work toward a degree or certificate at your individual pace is one of the greatest benefits of Competency-based Education. It’s also one of its greatest challenges.

That’s why this CBE program pairs you with an Academic Coach. Your Academic Coach provides you support in addition to the course instructors. From your first day in the program, your coach is your point of contact—the person whose sole purpose is to guide, support, and encourage you along your journey.

Your Academic Coach will:

  • Welcome you into your program and explain how it works
  • Provide information on programs, policies, and procedures
  • Answer questions, offer advice, and check in regularly (once a week or once every two weeks) to see how you are doing
  • Help you set priorities and manage your time with work, family and school
  • Connect you with the learning resources you need to succeed
  • Connect you with campus resources and departments such as the registrar’s office, financial aid office, veterans’ services, and tutoring.

Your CBE coach is much more than an adviser, filling the roles of mentor, resource specialist, problem-solver, beacon of positivity, and all-around student advocate. Your CBE Coach is not a tutor. Instructors are the subject matter experts, and you will want to reach out to them for particular questions related to the content of what you learn in class. Your CBE Coach can help you with something that might be getting in the way of being successful such as time management issues or navigating issues in Cognify.

Starting Your Courses

We use a learning management system called Cognify. This system will contain all courses and competencies. Once you are enrolled in the program, you will be required to complete the Cognify Orientation. Please be prepared to log in and complete this orientation within the first week of registration. If you fail to log in and complete the orientation within the first week of the term, you risk being dropped from the program. Please be sure to carefully read the Student Expectations document you signed prior to registration and review the Retail Management program orientation to assure you understand the requirements and expectations of the program. Please contact your CBE coach should you have any questions.

Class Breaks

There are occasional breaks between 7-week blocks.  You will want to check with your coach to see when these breaks occur as your classes will NOT be available in Cognify during breaks

State Authorization Reciprocity Agreement (SARA)

Central New Mexico Community College has recently been approved to participate in the State Authorization Reciprocity Agreement (SARA) via the NM Higher Education Department and the National Council for State Authorization Reciprocity Agreements (NC-SARA) As a participating institution, CNM Distance Learning Courses/Program will need to follow the Interregional Guidelines for the Evaluation of Distance Education programs.