2020-2024 Strategic Direction Planning

Team 1: Student Experience
Objective: Deliver an exceptional student experience.

Current Strategies:

• Smooth the path for incoming students
• First-term experience
• Classroom experience

Contact/Co-champions: Miranda Evjen, Lidia Martinez

Team 2: Lead in Access, Retention, Graduation
Objective: Lead in access, retention, and graduation among all student populations.

Current Strategies:

• Policies and practices that impact part-time and full-time student access
• Improving persistence and retention
• Graduation rates of students of color

Contact/Co-champions: Ari Rosner-Salazar, Chris Cavazos

Team 3: Innovative Approaches:
Objective: Use innovative approaches and develop agile, continuous learners.

Current Strategies:

• Path to Gen Ed complete (cohort model for students to complete all general education requirements)

Contact/Co-champions: Jennifer McDonald, Fang Chen

Team 1: Leaders and Workforce 
Objective: Develop leaders and meet the education and workforce needs of New Mexico

Current Strategies:

• Develop central processes and data tracking for work experiences
• Federal Work-Study experimental site initiative (off-campus work study positions)

Contact/Co-champions: Erin Johnson-Kruft, Krystle Montoya

Team 2: Public and Private Partnerships 
Objective: Build public and private-sector partnerships that foster economic development opportunities.

Current Strategies:

• Develop partnership types and fields for Salesforce
• Standardize partnership tracking across CNM

Contact/Co-champions: Carson Bennett, Selena Hardy

Team 1: Service Excellence/Operational Efficiency
Objective: Deliver service excellence and operational efficiency across the College.

Current Strategies:

• ERP support
• Remote work processes

Contact/Co-champions: LaMonica Whittaker, Nicholas Aragon

Team 2: Employee Experience 
Objective: Provide a welcoming, safe, and equitable employee experience.

Current Strategies:

• Enhanced new employee orientation
• Anti-racism workshop
• Equity scorecard
• Community data users group

Contact/Co-champions: Sonya Lara, Melanie Viramontes