Key Performance Indicators

Key Performance Indicators (KPIs) are performance measures used to assist CNM in evaluating success and opportunities for improvement. CNM has recently revised its Key Performance Indicators (KPIs). This page is expected to be updated later this summer.

Contact Us

For more information on KPIs and the KPI process, contact the Office of Institutional Research at (505) 224-3450 or .

Each year, the Office of Planning and Institutional Effectiveness at CNM reports on Key Performance Indicators (KPIs) that define and track our progress toward strategic goals.

KPIs help to support institutional self-analysis and decision making, identifying opportunities for improvement, and public accountability. Data is updated on an annual basis, or as information is available, and CNM assesses college needs and KPIs regularly to confirm that each indicator continues to be relevant.

Graduation Awards

CNM will increase the number of awards granted to students by December 2020.

Total Graduates by Fiscal Year

2015-16: 6,699

2014-15: 6,432

2013-14: 4,966

2012-13: 6,724

2011-12: 4,423


Time to award

CNM will increase the number of first-time, full-time, degree-seeking students to reach an associate degree or certificate in 150% of program time by December 2020.

Time to award: 24% (2014 cohort as of 2017)

*This is the number of students who are graduating within 150% of the standard award time for their award


CNM will increase full-time equivalent (FTE) student headcount by December 2020.

Enrollment: 15,533 (2016-2017)

*This is the number of people who are enrolled and considered full-time equivalent students


CNM will increase fall to fall retention by December 2020.

Retention rate: 60% (2017)

*This is the number of students who come back or graduate Fall to Fall or Fall to Spring

College Efficiency

CNM will increase revenue saved through technology utilization and space management by 10% by December 2020.

Peak Demand KW: 463.32 (FY 18)

Space Utilization: 27%* (Fall 2017)

*For classrooms and conference rooms

College Productivity

CNM will increase its Composite Financial Index score by December 2020.

CFI score: 3.20 (FY2017)

*Composite financial index (CFI) scores are an indicator of a college’s overall relative financial health

Employee Satisfaction

CNM will increase the employee satisfaction rate by December 2020.

Employee Satisfaction Score: 71% (2017)

*Survey information available on the OPIE site for Student, Graduate, Community, and Employee Surveys

Community Responsiveness

CNM will increase the percent of graduates employed in New Mexico within two years of graduation by December 2020.

Fiscal Years

2012-13 81%

2013-14 81%

2014-15 82%

Community Innovation

CNM will become a leader in innovation by providing business incubator spaces and increasing Makerspace membership by December 2020.

FUSE Makerspace monthly memberships: 42 (2017)

Community Learning

CNM will increase the number of enrollments in boot camps and other non-credit educational offerings by December 2020.

Bootcamp and academies enrollments

2017: 139

2016: 37