Parking Problems

Impounds, accidents, boots, security issues and full lots.


Pay or Appeal a Citation


Report an Accident

Accidents involving motor vehicles or pedestrians shall be reported immediately to Security Department Dispatch on the emergency line at
(505) 224-3001.

Request Assistance

The CNM Security Department provides the following motorist assistance when requested:

  1. Jump-start a vehicle (two attempts),
  2. Unlock a car door (Security may be unable to unlock doors with power-locks or assist with vehicles containing side airbags).

Assistance may be requested by calling the non-emergency line at (505) 224-3002.

Request an after-dark escort

Your vehicle will be booted and/or towed after a third citation has been issued along with an orange tow warning to indicate that your vehicle will be towed on the fourth citation. Your vehicle can also be towed or booted if you are parked in an unallowable parking area, for example, a loading zone or blocking fire lanes or dumpsters.

Impoundment of Vehicles

CNM reserves the right to impound your vehicle without notice for any violation of CNM parking regulations and/or for three cumulative unpaid citations.

All boot removals are handled by the Parking Services Department. If your vehicle has been booted or towed please call (505) 224-3002, (the phone number is also located on the boot) for information regarding the boot removal process.

Motor vehicles will be released only after you, as the affected owner/operator/claimant, present current proof of ownership and the right of possession to the vehicle, (title, vehicle registration, valid state driver's license), and you have paid outstanding citations and impound fees.

If Reserved Lots Are Full

Possession of a permit does not guarantee a specific parking space. Spaces are available on a first come, first served basis. However, a current reserved permit can be utilized as a general permit in general parking lots.

  • Need Help? Contact Parking Services
  • (505) 224-4637 | Contact Us | Monday – Friday | 8 a.m. – 5 p.m.