Assistance Centers for Education (ACE)

COVID-19 Update

Assistance Centers for Education (ACE) is available remotely during CNM's modified operations. Do not come to campus until CNM notifies you further.

How to Request Academic Tutoring

1. Call (505) 224-4306 and talk to a friendly individual who will connect you to a tutor.

   
   Hours: See subject schedule below for tutor hours.

   Phones are monitored Monday –Thursday 8 a.m. to 8 p.m.; Friday 8 a.m. to 5 p.m.; Saturday 10 a.m. to 5 p.m. Average wait time: 15 minutes.
   
   Tip: If there's no answer, leave a message with your name, the course you need help with, and contact information (phone and email). Someone will connect with you.
   
   

2. Fill out a contact form and an available tutor will call or email you.

   ACE Tutor Request Form

   Hours: See subject schedule for tutor hours. Average wait time: 15 minutes.

   Tip: You have to use a CNM email on the form. If you aren’t a CNM student, call (505) 224-4306.
   
   

3. Email writing assignments to writing tutors and get writing feedback within 48 hours (longer during peak periods, over the weekend, holidays and finals week).

   Get more information.

   Hours: Submit a paper anytime. Tutors will respond by email during their working hours. See subject schedule for tutor hours. Average wait time: 24 hours.
   
   Tip: Provide thorough information about the directions you had to follow to complete the assignment.