Contact Us

Innovation and Instructional Support have several methods of contact for faculty support including a live Zoom Room and a bookings page to book individual appointments with members of our team.

Innovation and Instructional Support staff are generally available Monday - Friday, 8 a.m. - 5 p.m., excluding CNM Holidays


Current Faculty and Staff are welcome to directly email us at with any questions, issues, or support they need.

Zoom Room

Zoom Room

Please join us in our Zoom Room Monday - Friday 10 a.m. - 4 p.m. Instructional Consultants and Support Technicians are available for all your Brightspace questions and immediate Faculty Support needs.

How to Join the Zoom Room:

  1. Sign in to your CNM Zoom Account
  2. At the top right, click on "JOIN A MEETING"
  3. On the next screen, under "Join Meeting," type "cnmis"
  4. Click on "Join" to enter the Zoom Room
Book an Appointment

Bookings Page

Book a meeting for Course Design, Course Enhancements, or Brightspace Technical Support. This service supplements the drop-in Zoom Room by providing additional availability and meeting options with individual members of the Innovation and Instructional Support team. 

Resources and After Hours Contact

Online Instructor Resources

The Online instructor Resources is a comprehensive guide to working in the Brightspace Learning Environment.


Contact Embanet for assistance after hours and on the weekends.