ITS Service Desk

Browse the services provided by the ITS Service Desk at CNM.

ITS Services Catalog

About Us

ITS Service Desk acts as the first contact for the ITS Department and is dedicated to providing excellent customer service and support via telephone, email, the ticketing system, and PC remote control.  We measure our success weekly via industry-standard best practices Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).


Hours of Operation 

The ITS Service Desk is open 24 hours a day, seven days a week, including holidays and Winter Break.

Please refer to the CNM Academic Calendar for important dates. 


Ways to Contact Us