Setting Up Multifactor Authentication
Contact the ITS Service Desk
For immediate assistance, call (505) 224-HELP (4357).
Open a request via help.cnm.edu.
All CNM users are governed by the Information Technology Use Policy.
About Multifactor Authentication
To add another level of security on your CNM account, multifactor authentication. MFA requires multiple forms of validation when logging in. For example, after typing a username and password, you may use an app to verify you are the person logging into your account. Use the steps below to set up MFA on your CNM account.
View a video from Microsoft explaining MFA and how to authenticate using the Microsoft Authenticator mobile app.
Use the following steps to set up multifactor authentication with the Microsoft Authenticator app.
1. When visiting a resource that requires a CNM login, such as Office 365, Brightspace, or my CNM, a dialog box asks for your CNM Email.
2. Type your CNM email address.
3. Select Next.
4. Type your CNM password.
5. Select Sign In. A dialog box informs you that more information is required.
6. Select Next.
7. Follow the directions on the Microsoft Authenticator dialog box to get the app.
8. Select Next.
9. Install Microsoft Authenticator on your mobile device.
10. Open the mobile app and agree to the terms.
11. Select Scan a QR code.
12. Allow permissions to the camera.
13. Scan the on-screen QR code.
14. Select Next on the screen with the QR code.
15. On your mobile device, type the 2-digit code. You may also need to type your device PIN or validate with a fingerprint.
16. Select Next to complete the process.
Use the following steps to modify an authentication method.
1. Go to https://mysignins.microsoft.com/security-info.
2. Select Change or Delete next to an existing method.
Use the following steps to add an additional authentication method.
1. Go to https://mysignins.microsoft.com/security-info.
2. Select Add Sign In Method.
3. A dialog box asks which method you would like to add.
4. Complete the on-screen prompts.