New Student Account Log In
To ensure a better digital experience for learners, CNM is transitioning all student accounts from the current domain (admin.ad.cnm.edu) to a new student domain (student.ad.cnm.edu). As a part of this migration, student email addresses will be updated from @cnm.edu to @student.cnm.edu. This guide provides step-by-step instructions on how to log in to your CNM student account using the new domain.
Once your new student account is created ([email protected]), messages sent to the former email address ([email protected]) will no longer be delivered. Senders will receive an undeliverable notification if they attempt to use the old address. However, students who are also CNM employees will have two active accounts after their student account is created.
Due to the large number of student accounts, the migration process will take place throughout the Fall 2025 term, between September and December. The ITS Department will contact students to inform them of the change just prior to their account migration. New student accounts created during the Fall term will be migrated at the end of the term.
Although the email address is changing, usernames and passwords remain the same.
Logging Into a CNM Student Account
Log out and log back into your CNM account after your account has been migrated to ensure all changes take effect.
- In a browser, navigate to the CNM resource that requires logging in, such as Brightspace, myCNM, or Outlook
- Type the email address using the new format: [email protected].
- Type the current password. Passwords remain unchanged during the account migration.
- If prompted, complete two-factor authentication, to verify your identity.
Logging Into a CNM Computer
Use the following steps to log into a CNM computer on the student domain.
- In the Username field, type STUDENT\username.
- Type the current password. Passwords remain unchanged during the account migration.
Note: CNM students who are also employed at the College will be required to type admin\username when logging into a CNM computer with their employee (@cnm.edu) account.
ITS Support Information
ITS Support is available by phone at (505) 224-HELP (4357) and online help.cnm.edu:
- Monday – Friday, 7 a.m. – 8 p.m.
- Saturdays, 8 a.m. – 5 p.m.
- Closed Sundays and CNM holidays