Desktop Support
About Us
The technicians are responsible for all PC and customer-facing endpoints and their management on the CNM network, including CNM-owned and faculty-, staff-, and student-owned devices. Desktop Support is also responsible for staffing the Technology Support and Training Center (TSTC). The TSTC provides in-person and virtual service without an appointment to all CNM students, staff, and faculty.
The Desktop Support team continues to hone its skillset with the addition of the Junior System Administrator sub-team. The Junior Sys Admins are primarily responsible for virtual desktops and thin clients.
Managed Desktop Support Services
Information on the managed services Desktop Support provides to CNM.
Standard Desktop Support Services
Information on the standard services Desktop Support provides to CNM.
Technology Support & Training Center (TSTC)
One-stop technical support and technical training for students, faculty, and staff.
Need Help?
📞 (505) 224-HELP | ✉ supportservices@cnm.edu