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Accessibility Services

Accessibility Services (formerly the Disability Resource Center or DRC) assists students with documented physical, mental, learning, visual, speech, or hearing disabilities.

*Physical access to the Accessibility Services office is limited. We are ready to help you via email or phone.

Contact Us

Accessibility Services Office - Main Campus

Accessibility Services Office (currently still labelled "DRC")
Second Floor, Student Services Center
SSC Room 209 
900 University SE

Mailing Address:
525 Buena Vista SE 
Albuquerque, NM 87106-4096

Phone: 
Voice: (505) 224-3259 
Toll-free: (888) 453-1304 
Fax: (505) 224-3261

Regular Hours:

  • Monday–Friday, 8 a.m. to 5 p.m.
  • Closed during CNM Holidays 

*Please note: Accessibility Services used to be known as Disability Resource Center. We provide all the same services; we just have a new name.

About Accessibility Services

Accessibility Service's mission is to work in partnership with students who have disabilities. We provide accommodations that promote an accessible educational environment at CNM. Our goal is to empower students and ensure that students with disabilities have equal access to educational opportunities by minimizing barriers such as physical, psychological and academic. We support student academic success through the use of auxiliary aids, accommodations, and disability services.

Available Resources

Here are some examples of the services provided by Accessibility Services, depending on disability:

  • Coordination with community support agencies
  • Extended time testing and alternative testing formats
  • Reader Writers and access to notetaking software
  • Signed language interpreters
  • Adaptive equipment such as FM transmitters, smartpens, & video magnifiers
  • Instructional materials in alternative formats such as Braille 
  • Classroom accommodations such as adaptive furniture

Accessibility Services Requests 

Accessibility Services can support most student requests through email, phone, or video appointment. For in person services (e.g., equipment pickup/return, in person testing), please schedule a time to drop by. To request a meeting, you can contact your Accessibility Services Academic Coach directly at their email address or contact Accessibility Services at (505) 224-3259 or drc@cnm.edu and we will forward your question to the appropriate Accessibility Services team member.

 

To get a copy of your Student Accommodation Statement (SAS)

Email your request to Accessibility Services and we will send a PDF version of your current SAS to your CNM email account. If your SAS is over one year old, we will schedule a meeting with your Accessibility Services Academic Coach to update the SAS.

If you need help with accommodations for your class and would like to talk to your Accessibility Services coach
  • You can reach out to your Accessibility Services Academic Coach directly, or use the askmydrccoach@cnm.edu email. You can also contact Accessibility Services (drcappointment@cnm.edu or (505) 224-3259) to set up a meeting with them. Accessibility Services Academic Coaches are currently meeting with students via phone or video conference. 
  • If you need a copy of your current Student Accommodation Statement (SAS), please email your request to Accessibility Services (DRC@cnm.edu) and we will email it to your CNM email account.
How to use accommodations in online classes 

Discuss your SAS and which accommodations you will need with each instructor. They can work collaboratively with you and your Accessibility Services Academic Coach to make sure that you have access to the course materials and activities. If you experience specific barriers, please notify your Accessibility Services Academic Coach so they can assist you.Accessibility Services Academic Coaches are currently meeting with students via phone or video conference.

How to schedule an accommodated test or quiz for online classes

Many testing accommodations can be provided directly by the instructor in the course shell or accessed at home (e.g. access to water and medication during exams or extended time testing). If you don’t know how to access a specific testing accommodation from home, please work with the Accessibility Services Testing Technician by emailing drc@cnm.edu with your testing question. We will work collaboratively with you, your instructor, and your Accessibility Services Academic Coach to implement the accommodation or determine an equivalent alternative.

If you experience different barriers related to a disability than with in-person classes and would like to request new accommodations

If you are not currently registered with the Accessibility Services, please submit a First Time Request for Accessibility Services to begin the process of requesting accommodations for classes. You can also contact us at drcstart@cnm.edu

If you already use Accessibility Services resources, please contact your Accessibility Services Academic Coach to update your Student Accommodation Statement (SAS). You can contact your Accessibility Services Academic Coach directly at their email address, or using  askmydrccoach@cnm.edu. You can also call Accessibility Services at (505) 224-3259. 

How to request a reader/writer for an online class

Often students find that the barriers to information access and notetaking they experience in face-to-face classes do not exist in an online course. The materials may have deeper written explanations and audio/visual content may be paused or replayed for a student to take notes at a pace that works for them. If you experience a barrier to information access in an online class, email your Accessibility Services Academic Coach to work with them on the barriers you are experiencing and how we can overcome those. If through this interactive process, you and the Accessibility Services Academic Coach determine that you require a reader/writer for information access in your online course, the Accessibility Services Academic Coach will assist you with submitting the request for that accommodation. You can contact your Accessibility Services Academic Coach at their email address, or using  askmydrccoach@cnm.edu. You can also call Accessibility Services at (505) 224-3259. 

How to request a Signed Language Interpreter

If this is a one-time request (e.g., meeting with a coach, instructor’s office hours, online tutoring session), please fill out the One-Time Interpreter Request Form at least five days prior to your meeting. The Accessibility Services Manager will assign an interpreter to your request.

  • If your meeting is online, the interpreter will need a link to join your meeting. Please include the link in the comment section of the form.

If you need language access in your online course (e.g., live or recorded lectures, synchronous group activities) ongoing, please email DRC@cnm.edu with a copy of your schedule (instructions on how to create a digital copy of your schedule follow). The logistics of interpretation in each class will depend on what types of activities the instructor has planned and what class technologies are being used.

How to submit requests for books or Brailled materials

You can submit your book requests entirely via email.

  • Send an email to drcbooks@cnm.edu including the following:
    • Attached copy of your schedule for the term for which you're requesting services from step 3.
    • What you are requesting and for which classes in the body of the email.
      • eg., “I request alternative format textbooks for all classes,” or “I request Brailled textbooks for ENGL 1120."
    • Current, working phone number
    • (optional) textbook receipts/proof of purchase. This step can also wait until you are notified to pick up your books.

When your books are ready, we will reach out to you via your CNM email and the phone number you included in your request. We will give you a link to download your textbooks.

If you are unable to complete any part of the request, contact Accessibility Services at 505.224.3259 or drc@cnm.edu.

How to submit requests for adaptive furniture online

You can submit your furniture request entirely via email.

  1. Sign in to myCNM and click on Cashier tab.
  2. Under the “Make a Payment” heading, select “Your Schedule/Bill.” Select the term for which you'd like to request materials (for example, Fall 2021) to open your schedule.
  3. Right-click on the schedule and select Print or press Ctrl + P on the keyboard. Select the Print as PDF option. This “virtually prints” your schedule as a PDF.
  4. Send an email to drcbooks@cnm.edu including the following:
    • Attached copy of your schedule for the term for which you're requesting services from step 3.
    • What you are requesting and for which classes in the body of the email.
      • eg., "I request an ergonomic chair with arms" or "I request a height-adjustable table set to XX inches".
      • Please be as specific as you can with your request
    • Current, working phone number
    • (optional) textbook receipts/proof of purchase. This step can also wait until you are notified to pick up your books.

When your furniture has been placed, we will reach out to you via your CNM email and let you know.

If you are unable to complete any part of the request, contact Accessibility Services at 505.224.3259 or drc@cnm.edu.

 

First Time Request for CNM Accessibility Services

Accessibility Services Responsibilities

Accessibility Services has the responsibility to administer, maintain, and supervise support services for students with disabilities in accordance with state and federal laws. 

Accessibility Services has the responsibility to:

  • Provide reasonable accommodations.
  • Accept appropriate documentation of a disability from a qualified professional.
  • Maintain confidentiality about students' disability information 

Accessibility Services is not responsible for:

  • Providing formal assessments to determine disability.
  • Reducing or altering essential requirements of a course or program or department's academic standards.
  • Providing personal attendants, personal assistive devices, or service animals.
  • Sending Student Accommodation Statements to instructors.

Access Accessibility Services Forms

Accessibility services are provided at all campuses, although our office is located solely at Main Campus. Feel free to contact us to help you out.

Non-Discrimination Notice

Accessibility Services welcomes everyone at CNM. Read more information about CNM's non-discrimination notice from the Dean of Students.