Registration Error Codes and Solutions
What to Do When You Encounter a Registration Error Code
If you see an error while registering for classes, here’s what it means and what you can do to fix it.
| Error Code | What It Means | How to Fix It |
|---|---|---|
|
Administrative staff are reviewing your registration records at this time |
Only one person can access your registration records at a time. |
Wait a little while and try again. |
| Class is Full; Waitlist is Open |
The class is full. |
Choose "Waitlist" instead of "Register" in the dropdown menu. Check your CNM email daily for updates. |
| Corequisite Required |
A corequisite is a class you must take at the same time as another class. |
Add the required corequisite and try again. |
| Department Approval Required |
Some classes need department approval. |
Contact the academic school that offers the course. |
| Duplicate Course |
You can only register for one section of a course per term. |
If you’re repeating an intersession course and see this error, contact the Records Office. |
| Exceeding Credit Limit |
You’re trying to register for more than 18 credit hours. |
See CNM Advisement for approval. If you want to change from visitor to regular student, call (505) 224-3000. |
| Learning Communities |
This class is part of a group of linked courses that must be taken together. |
Submit all linked courses at the same time. Check the Learning Communities webpage for details. |
| Repeat Error – You must request an override to take this course a third time. |
You’re trying to take a class for the third time. |
CNM is piloting a new course repeat process starting Fall 2025. You do not need to complete a request to repeat most courses more than twice. Please reach out to CNM Advisement if you receive a course repeat registration error. |
| Section is Invalid |
The CRN you entered is no longer active. |
Call (505) 224-3000 to confirm that the CRN is no longer active. |
| Student Attribute Restriction |
You’re trying to register for a class that doesn’t match your student type. For Example: You’re a General student, but the class is for CNM Online College students. |
Find a different section of the same course. |
| Student Status Prevents Registration |
Your student account isn’t active. Admissions applications stay active unless you skip three consecutive terms. |
Submit an updated Admissions application for the term you want to take classes. |
| The registration period has ended for this class. | You can only register for a class up until the day before it starts. |
Choose a class that starts later. If you’re trying to register on or after the start date, contact the instructor. |
| Time tickets prevent registration. |
The system is unavailable every night from 10 p.m. to midnight. You’ll also see this error if you try to register before your assigned date and time in DegreeWorks. |
Register after your time ticket opens and avoid the nightly maintenance window. |
| You do not meet the prerequisite(s) for this course. |
A prerequisite is a class you must pass with a C or better before taking a higher-level course. The system doesn’t see that you meet this requirement. |
Make sure you've completed the prerequisite or contact CNM Advisement for help. |
| You have holds which prevent registration. | There’s a hold on your account. |
Resolve the hold and try again. Call (505) 224-3000 for help. |