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Online Advisement

Chat online with an Academic Coach.

Step 1

Click the blue button in the lower right area of your screen. It will say "Chat with us" or "Contact Us." 

Step 2

Fill out the form fields and click the Start Chatting button.

If representatives are unavailable they will receive your chat request and contact you within 24 business hours.

Staffed Hours

Monday-Friday: 8 a.m. to 5 p.m. / 5:30 p.m. - 8 p.m.

Saturday & Sunday: 10 a.m. - 2 p.m.

Online services will not be available during CNM HolidaysWe apologize for the inconvenience.

Privacy Notice

In compliance with the Federal Educational Rights and Privacy Act (FERPA), only limited information can be provided without verifying your identity.

To share information about your academic record, you will be asked a minimum of three questions to verify your identity.

Online Chat Tips

  • If you have a CNM student ID number, please have it available during your chat.
  • Stay connected for the next team available advisor.
  • Stay engaged to ensure connectivity is not lost.